AI Agents for Network Operations

Turn telemetry, tickets and operational data into faster troubleshooting, automated support, and safer network actions.

Built for ISPs, MSPs, Networking Platforms and Connected-Device Operations.

AI Agents for Network Operations

Turn telemetry, tickets and operational data into faster troubleshooting, automated support, and safer network actions.

Built for ISPs, MSPs, networking platforms and connected-device operations.

Turn operational complexity into measurable outcomes.

Faster Resolution

Reduce MTTR with AI-assisted troubleshooting and triage.

Lower Support Cost

Automate repetitive L1/L2 support workflows.

Scale Expert Knowledge

Capture and reuse operational expertise across teams.

Safer Automation

Govern every recommendation and action with policy and approval.

Why Network
Support Is Hard

Too many systems. Too much context. Too few experts.

Network operations data is scattered across tools, teams and domains, making it slow and expensive to troubleshoot and resolve issues.

Automata Flow brings fragmented operational context together.

We connect your data, apply domain expertise and AI, and deliver clear, actionable insights and actions.

Why Network Support
Is Hard

Too many systems. Too much context. Too few experts.

Network operations data is scattered across tools, teams and domains, making it slow and expensive to troubleshoot and resolve issues.

Automata Flow brings fragmented operational context together.

We connect your data, apply domain expertise and AI, and deliver clear, actionable insights and actions.

How Automata Flow Works

From data to diagnosis to action — with control at every step.

How Automata Flow Works

From data to diagnosis to action —
with control at every step.

Built for Real Network Operations

Automata Flow supports both high-volume support automation and expert-level engineering.

Support Automation

Automate repetitive data and scratchwork issues at scale.

Triage

Classify and enrich incoming issues

Diagnose

Identify root cause using AI and data

Resolve

Execute approved actions or provide guided steps

Escalate

Seamlessly hand off complex issues

Engineer Assistance​

Give your engineers an AI-powered partner for complex investigations.

Investigate

Explore data across multiple systems

Correlate

Find relationships and patterns​

Troubleshoot

Get step-by-step analysis and guidance

Recommend

Receive actionable, context-aware solutions

Support Automation

Automate repetitive data and scratchwork issues at scale.

Trige

Classify and enrich incoming issues

Diagnose

Identify root cause using AI and data

Resolve

Execute approved actions or provide guided steps

Escalate

Seamlessly hand off complex issues

Engineer Assistance​

Give your engineers an AI-powered partner for complex investigations.

Investigate

Explore data across multiple systems

Correlate

Find relationships and patterns​

Troubleshoot

Get step-by-step analysis and guidance

Recommend

Receive actionable, context-aware solutions

Built for Network-Intensive Businesses

Trusted by organizations that keep the world connected.

Deliver better subscriber experiences with lower operational cost.

Automata Flow helps telecom operators reduce MTTR, automate support workflows, improve service reliability and deliver higher satisfaction through faster, more consistent operations.

  • Faster troubleshooting and improved NPS
  • Lower support cost per subscriber
  • Scales across fixed, mobile and converged networks

Deliver better subscriber experiences with lower operational cost.

Automata Flow helps telecom operators reduce MTTR, automate support workflows, improve service reliability and deliver higher satisfaction through faster, more consistent operations.

  • Faster troubleshooting and improved NPS
  • Lower support cost per subscriber
  • Scales across fixed, mobile and converged networks

Deliver better subscriber experiences with lower operational cost.

Automata Flow helps telecom operators reduce MTTR, automate support workflows, improve service reliability and deliver higher satisfaction through faster, more consistent operations.

  • Faster troubleshooting and improved NPS
  • Lower support cost per subscriber
  • Scales across fixed, mobile and converged networks

Deliver better subscriber experiences with lower operational cost.

Automata Flow helps telecom operators reduce MTTR, automate support workflows, improve service reliability and deliver higher satisfaction through faster, more consistent operations.

  • Faster troubleshooting and improved NPS
  • Lower support cost per subscriber
  • Scales across fixed, mobile and converged networks

Two Products. One Goal.

Complementary solutions for support and engineering teams.

AI Network Support Agent

Automate L1/L2 support workflows from investigation through resolution.

Network Operations Copilot

Help engineers investigate complex network incidents with AI-assisted context and recommendations.

Use Cases

Common network operations workflows, powered by Automata Flow.

Connectivity Troubleshooting

Diagnose internet and service connectivity issues faster.

Wi-Fi & CPE Support

Troubleshoot home and business Wi-Fi and CPE issues at scale.

Ticket Automation

Automatically classify, enrich and route tickets.

Engineer Assistance

Help engineers investigate complex incidents with full context.

AI That Can Act — Without Losing Control

Control what AI can access, recommend, and execute.

Ready to Put AI to Work in Your Network?

Prove Automata Flow in your own support and operational workflows.

AI That Can Act — Without Losing Control

Control what AI can access, recommend, and execute.

Ready to Put AI to Work in Your Network?

Prove Automata Flow in your own support and operational workflows.

Prove Automata Flow in your network
  • Network support automation
  • Wi-Fi / CPE troubleshooting
  • Incident investigation
  • Engineer copilot workflows

Discuss Your Use Case